We accept all major credit and debit cards, Shop Pay, Apple Pay, Google Pay, PayPal, and other secure checkout methods available through Shopify.

Yes. All transactions are processed through PCI-compliant payment systems. Monvierre Collective never stores your payment details.

Orders are typically processed within 1–3 business days. Delivery usually takes 6–15 business days depending on your location and carrier performance. During peak seasons, delivery may take longer.

Yes — Monvierre Collective offers free shipping on all orders with no minimum purchase required.

Once your order ships, you'll receive an email with tracking information. You can also track your order anytime through our Order Tracking page.

We accept returns within 30 days of delivery for eligible items in unused condition with original packaging. Customers in the European Union may also benefit from a 14-day cooling-off period where applicable.

Yes. If you require a different size or color, we may be able to arrange an exchange depending on product availability at the time of your request.

Please contact us as soon as possible at hello@monvierrecollective.com and include photos of the issue. Our support team will work quickly to resolve the problem.

Orders may be canceled within 24 hours of purchase. Once an order has entered processing or fulfillment, cancellation may no longer be possible.

You can reach our customer support team at hello@monvierrecollective.com. We typically respond within one business day.

Approved returns should be sent to the address provided in your return authorization email.